MSS Task Completion User ID (Doc ID 2025480.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

On : 6.2.1 version, Work Management


Issue: Users completing tasks from a Parent work queue. 
Need: Way to obtain which user completed a task.

The TASK table shows Last Modified By, but that doesn't reflect activity on the specific task in question. Is there a way to identify who completed a task by USERID, without linking to who the owner of the work queue is?

Example: 12345, Task type = ASAP_NW. Task was completed by CCORDER on 06/11/15 but the database shows last modified by SGETTS 12/22/14.


Cause

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