Demantra Collaborator Workbench Dashboard Demand And Supply Are Blank

(Doc ID 2025801.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Demantra Demand Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, CollabWB

ACTUAL BEHAVIOR
---------------
When attempting to log into Collaborator Workbench as sop user Dashboard: Demand Review and Dashboard: Supply Review worksheets are showing blank - with no data

EXPECTED BEHAVIOR
-----------------------
Dashboard: Demand Review and Dashboard: Supply Review to show data

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. log into Collaborator Workbench as sop user
2. Dashboard: Demand Review and Dashboard: Supply Review worksheets are showing blank - with no data

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the supply plans in demantra in production instance

Cause

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