'Cannot Perform Insert' Error Encountered When Performing Cost Resolution Action in ReIM (Doc ID 2025896.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to resolve a cost discrepancy for a PO (Purchase Order) which was received in different cartons, the following error occurs:


Steps to Reproduce:

  1. Create a PO with one (1) item.
  2. Ship/receive it in one shipment, but in 2 different cartons.
  3. Create one invoice in ReIM with cost discrepancy.
  4. Run automatch.  Invoice status is URMTCH.
  5. Resolve the discrepancy with Receiver Cost Adjustment (RCA).  Note the error.

Cause

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