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'Cannot Perform Insert' Error Encountered When Performing Cost Resolution Action in ReIM (Doc ID 2025896.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Retail Invoice Matching - Version 13.2.4 and later
Information in this document applies to any platform.


When attempting to resolve a cost discrepancy for a PO (Purchase Order) which was received in different cartons, the following error occurs:

Steps to Reproduce:

  1. Create a PO with one (1) item.
  2. Ship/receive it in one shipment, but in 2 different cartons.
  3. Create one invoice in ReIM with cost discrepancy.
  4. Run automatch.  Invoice status is URMTCH.
  5. Resolve the discrepancy with Receiver Cost Adjustment (RCA).  Note the error.


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