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What Can Cause Error Message "Office suite is not installed" After an Upgrade Installation of the Oracle Agile e6.1.3 Java Client? (Doc ID 2026629.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle Agile Engineering Data Management - Version 6.1.2.2 and later
Information in this document applies to any platform.

Symptoms

If a user tries to checkout an Office document on a Win 7 client machine, that was upgraded to Officesuite of e6.1.3.0 after several older versions have been installed on that client machine in the past, he sees the following issue:

Error message
254 "Office suite is not installed"

is shown and the document's file is not checked out.


Changes

Upgrade to Officesuite of e6.1.3.0 after removing / uninstall of older version[s]

Cause

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