Coupons Redeemed By Anonymous Users May Be Lost (Doc ID 2026702.1)

Last updated on DECEMBER 07, 2015

Applies to:

Oracle Commerce Platform - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

If an anonymous user redeems a coupon, the coupon is consumed. After the user's session expires, the promotion and the coupon are both lost.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms