Unable To Link P6 Projects to Unifier Projects (Doc ID 2026773.1)

Last updated on MAY 31, 2017

Applies to:

Primavera Unifier - Version 10.0 and later
Primavera Unifier Cloud Service - Version 10.0 and later
Primavera Gateway - Version 15.2.0.0 to 15.2.0.0 [Release 15.2]
Information in this document applies to any platform.

Symptoms

 ACTUAL BEHAVIOR
---------------
SYMPTOM 2 - The Unifier Project pick list is empty.

SYMPTOM 2 - Unable to link P6 project to Unifier project after upgrade.

EXPECTED BEHAVIOR
-----------------------
Unifier projects pick list should show in P6, at EPS, Project Preferences, Unifier.

STEPS - SYMPTOM 1
-----------------------
The issue can be reproduced at will for Symptom 1 with the following steps:
1. Enter incorrect Unifier environment details in P6 at Administer, Application Settings, General, Unifier.
2. Check P6 EPS, Project Preferences, Unifier and see project is blank.

STEPS - SYMPTOM 2
-----------------------
The issue can be reproduced at will for Symptom 2 with the following steps:
1. Upgrade environments and add Primavera Gateway where it was not previously implemented.
2. Check P6 EPS, Project Preferences, Unifier and see a project is no longer linked after upgrade.

BUSINESS IMPACT
-----------------------
Due to this issue, P6 schedule sheets cannot be sent to Unifier linked projects.

Changes

Gateway is installed after Unifier has already been linked to P6.

Unifier environment details are entered incorrectly.

Cause

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