Incorrect Total Amount on Screen and Receipt When More Than One Transaction Discount Is Applied (Doc ID 2027353.1)

Last updated on DECEMBER 16, 2015

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), incorrect Total Amount on screen and on receipt when more than one transaction discount is applied to the transaction.


Steps to Reproduce:

   Pre-Requisite:  Sample data is loaded to the Back Office database.

   1. Go to Sell Item screen and add Items (1234,4321)
   2. Go to Pricing >> Discount >> AMT Transaction and apply a transaction discount of 10.00
   3. Go to Pricing >> Employee Discount and apply a transaction amount discount of 5.00
   4. In the Status Region of Sell Item screen amount of discount is incorrect.  After completing the transaction receipt is generated; total discount amount is incorrect there as well.

Cause

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