Handheld Freezes When Adding Non-Conformance Code (Doc ID 2027429.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle Retail Warehouse Management System - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Warehouse Management System (RWMS), the user is unable to complete the process of adding non-conformance code if the item description is too long.


Steps to Reproduce:

  1. Create an item with item description more than 100 characters.
  2. Create a purchase order (PO) and create an appointment for it.
  3. Receive the PO in the warehouse.
  4. On the handheld device, navigate to Receiving -> Vendor Non Conformance.
  5. Enter the appointment number and press F1.
  6. Select the appropriate non conformance code.
  7. The handheld is freezes and is unable to complete the process.

Changes

 

Cause

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