ZRG8226E, VERSION 1: END DATE EXISTING MEMBER-PROVIDER RELATIONSHIP NOT ALTERED (Doc ID 2028066.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Health Insurance Claims Management - Version 10.14.2.4 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.14.2.4 version, Usage
Testing M-3357

ACTUAL BEHAVIOR
---------------
When importing and processing member-provider relationships using ZRG8226E, version 1.
The following error occurs:

ERROR
-----------------------
Existing member-provider relationship is not altered as expected
- Existing member-provider relationship: 01-01-2015 - 31-03-2015
- Imported member-provider relationship: 01-04-2015

The existing member-provider relationship should have been altered with the new end date 30-06-2015 according to the specifications in theme M-3577.
Instead a new member-provider relationship has been added: 01-04-2015 - 30-06-2015.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run ZRG8226I

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot correctly process general practitioner claims.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms