Access Incident Details Extract Report Is Missing Global User, User First Name And User Last Name (Doc ID 2028338.1)

Last updated on AUGUST 11, 2015

Applies to:

Oracle Application Access Controls Governor - Version 8.6.5 and later
Information in this document applies to any platform.

Symptoms

On : In Application Access Controls Governor (AACG), Report

AACG is used to report segregation of duties(SOD) in the business applications. Access Incident Details Extract Report has has several lines where the Global User, User First Name and User Last Name are missing from the report.


Expected Behavior:
-----------------------------
Expected behavior is to show all user information on the incidents generated.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Report Management
2. Select and run a report Access Incident Details Extract Report
3. Report has several lines where the Global User, User First Name and User Last Name are missing from the report.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are not able to use the report accurately.

Cause

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