MWM/ORS v2 System Delays Or Stopped Dispatching To Mobile Crews Due To Database Query Response (Doc ID 2028942.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0 and later
Oracle Real-Time Scheduler - Version 2.1.0 and later
Information in this document applies to any platform.

Symptoms

 General sluggishness or or overall delays in system activities.  In some cases, orders may stop dispatching to mobile crews.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms