Turn In Amount Does Not Show Correctly In Main Tab Of Tender Control (Doc ID 2029273.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Actural Behavior
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On tender control Main tab, turn in amount should be displayed for that tender type. But the amount is showing 0 no matter there is turn in or not.

 

Expected Behavior
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Test Case 1: No Payment Tender
An entry for the Start Balance Tender Type from installation options should be displayed in the grid. The Turn In Amount should be set to the sum of the
turn-in amounts.
The Expected Ending Bal for each tender type is correct.  This is calculated as Start Balance + Tender Total Amount - Turn In Amount.

Test Case 2: Payment Tender ? No match for Starting Balance Tender Type

Add a payment tender using the tender control.  Ensure that the tender type used is not the same as Start Balance Tender Type from installation options.
Optionally, add a turn-in with the same tender type as the payment tender.
An entry for the Start Balance Tender Type from installation options should be displayed in the grid. The Turn In Amount should be set to the sum of the turn-in amounts with the same tender type.
A separate entry for the payment tender?s tender type should be displayed in the grid. The Turn In Amount should be set to the sum of the turn-in amounts with the same tender type (if any).
The Expected Ending Bal for each tender type is correct.  This is calculated as Start Balance + Tender Total Amount - Turn In Amount.

Test Case 3: Payment Tender ? Match for Starting Balance Tender Type

Add a payment tender using the tender control.  Ensure that the tender type used is the same as Start Balance Tender Type from installation options.
An entry for the Start Balance Tender Type from installation options should be displayed in the grid. The Turn In Amount should be set to the sum of the turn-in amounts with the same tender type.
The Expected Ending Bal for each tender type is correct.  This is calculated as Start Balance + Tender Total Amount - Turn In Amount.



Cause

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