OCA Client Failed To Initialize Session : "org.sax.SAXParseException"
Last updated on DECEMBER 21, 2016
Applies to:Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.
We are receiving the following exception in the OCA client application :
"Failed to initialize session, reason: org.xml.sax.SAXParseException: The root element is required in a well-formed document"
For a Workaround, we are performing the following: Restart the ASAP resources after which we do not encounter any more errors. It works few days and then we encountered the issue again.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms