My Oracle Support Banner

Order Control App(OCA) Client Failed To Initialize Session with error "org.sax.SAXParseException" (Doc ID 2029619.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

We are receiving the following exception in the  Order Control App(OCA) client application :

"Failed to initialize session, reason: org.xml.sax.SAXParseException: The root element is required in a well-formed document"

For a Workaround, we are performing the following: Restart the ASAP resources after which we do not encounter any more errors. It works few days and then we encountered the issue again.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.