Last updated on DECEMBER 21, 2016
Applies to:Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.
We are receiving the following exception in the OCA client application :
"Failed to initialize session, reason: org.xml.sax.SAXParseException: The root element is required in a well-formed document"
For a Workaround, we are performing the following: Restart the ASAP resources after which we do not encounter any more errors. It works few days and then we encountered the issue again.
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