Getting HTTP 408 Error In GlassFish Server Access Log For ISS Search Queries From A User With Large Mailbox (Doc ID 2029720.1)

Last updated on JULY 09, 2015

Applies to:

Oracle Communications Indexing and Search Service - Version 1.0.5.18.0 and later
Information in this document applies to any platform.

Symptoms

We are using ISS 1u5 p23.

ISS search for a user with a large mailbox (50GB) is getting HTTP 408 error in Glassfish, even though the search appears successful in the ISS log.

#  imquotacheck -u jsmith
Name                 Quota(K) Usage(K)  %   Quota#  Usage#  %  OverDate WarnDate
-------------------- -------- -------- --- ------- ------- --- -------- --------
jsmith                   - 50935778   -       -  188424   -        -        -
--------------------------------------------------------------------------------

User is not getting search results.  User is in sync.

(18:10:12) root@iss-host [~] /san/jiss/bin/issadmin.sh --checkaccount --user jsmith
Mon Jul  6 18:10:29 UTC 2015
Account jsmith mshost.abc.com is in sync
Mon Jul  6 18:10:56 UTC 2015
(18:10:56) root@iss-host [~]



Cause

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