NC Code Not Viewable On Virtual Connections (Doc ID 2030236.1)

Last updated on JULY 16, 2015

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

On : 6.2.1 version, PSR

ACTUAL BEHAVIOR
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When entering the NC code on the connection identification screen for a PSR virtual circuit, the information cannot be viewed by downstream groups.  If they look at the PSR directly, the connection identification screen cannot be opened unless you supp the PSR...this is a problem for ALL product types.

EXPECTED BEHAVIOR
-----------------------
The customer would like the ability to view the NC values for EVC's.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
The customers provisioning process is slowed down and this causes a loss of revenue and customer satisfaction.

Cause

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