My Oracle Support Banner

It Takes Days to Open BRM Clients Installer Welcome Window (Doc ID 2030239.1)

Last updated on JULY 24, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

When a third part software like 'Logitech Mouse and Keyboard Settings (SetPoint)' is running in the background and one attempts to launch the installer for any BRM client application(like customer center), then the installer does not launch immediately but takes days(week) to open the welcome screen.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.