It Takes Days to Open BRM Clients Installer Welcome Window
Last updated on JULY 24, 2015
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 7.5.0]
Information in this document applies to any platform.
When a third part software like 'Logitech Mouse and Keyboard Settings (SetPoint)' is running in the background and one attempts to launch the installer for any BRM client application(like customer center), then the installer does not launch immediately but takes days(week) to open the welcome screen.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms