It Takes Days to Open BRM Clients Installer Welcome Window
(Doc ID 2030239.1)
Last updated on OCTOBER 08, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 7.5.0]
Information in this document applies to any platform.
When a third part software like 'Logitech Mouse and Keyboard Settings (SetPoint)' is running in the background and one attempts to launch the installer for any BRM client application(like customer center), then the installer does not launch immediately but takes days(week) to open the welcome screen.
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