It Takes Days to Open BRM Clients Installer Welcome Window (Doc ID 2030239.1)

Last updated on JULY 24, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

When a third part software like 'Logitech Mouse and Keyboard Settings (SetPoint)' is running in the background and one attempts to launch the installer for any BRM client application(like customer center), then the installer does not launch immediately but takes days(week) to open the welcome screen.

Solution

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