Japan Rreport Transmission Failed at EDI IN

(Doc ID 2030310.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Oracle Argus Safety Japan - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

Some of Japan report transmission failed at EDI In (red bulb) with the following error message in status details box.

EXAMPLE OF ERROR MESSAGE:

23-Apr-2015 01:09:39 PM DEFAULT : Following are the Validation Error for MSG_ID = 6453627
C:\Program Files (x86)\Oracle\Argus\InterchangeService\DTDFiles\NSGMLS.EXE:C:\Program Files(x86)\Oracle\Argus\InterchangeService\DTDFiles

\ESM_PRO286_6453627.TMP:35:13:E: document type does not allow element "SENDER" here
C:\Program Files (x86)\Oracle\Argus\InterchangeService\DTDFiles\NSGMLS.EXE:C:\Program Files(x86)\Oracle\Argus\InterchangeService\DTDFiles

\ESM_PRO286_6453627.TMP:51:15:E: document type does not allow element "RECEIVER" here
C:\Program Files (x86)\Oracle\Argus\InterchangeService\DTDFiles\NSGMLS.EXE:C:\Program Files (x86)\Oracle\Argus\InterchangeService\DTDFiles\ESM_PRO286_6453627.TMP:63:14:E: document type does not allow element "PATIENT" here
C:\Program Files (x86)\Oracle\Argus\InterchangeService\DTDFiles\NSGMLS.EXE:C:\Program Files (x86)\Oracle\Argus\InterchangeService\DTDFiles\ESM_PRO286_6453627.TMP:208:18:E: end tag for "SAFETYREPORT" which is not finished

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms