My Oracle Support Banner

Primary Note for Oracle Utilities Customer Care and Billing Installation and Upgrade (Doc ID 2030878.1)

Last updated on MAY 01, 2023

Applies to:

Oracle Utilities Customer Care and Billing - Version 1.5.20 to [Release 1.5 to 2.5]
Information in this document applies to any platform.


 The content contained under Actions provides the details a customer will need to perform an installation.


Electronic Software Delivery - Download any Oracle product from this site.

Installation Documentation
Note 1210854.1 CCB - Oracle Utilities Customer Care and Billing Installation Documentation* updated

Release Notes for all versions
Note 1204543.1 CCB - Oracle Utilities Customer Care and Billing Release Notes* updated

Supported Platforms
Note 1454143.1 - Certification Matrix for Oracle Utilities Products

Language Packs
Note 973812.1 - Customer Care and Billing Language Packs


Note: Refer to the following: Oracle Utilities Customer Care and Billing upgrade to version or above <Note 2178860.1>



Installation videos and guidelines


The videos follow the installation process in the product installation documentation released with the product.

They are here to assist you with the installation.

It is important that you review and understand the installation documentation before starting your installation.

Refer to the Certification Matrix for Oracle Utilities Products Note 1454143.1 for the latest supported software for this version.


Note 2326419.1 - WebLogic Native Install [Video] 

Note 2267168.1 - Oracle Utilities CCB and C2M V2. / FW V4. Demo Install on Linux [Video]

Note 1510663.1 - CCB V2.4.0 Install Framework Prerequisite Single Fixes

Note 1544969.1 - Native Installation Oracle Utilities Application Framework


Software Development Toolkit - SDK

Note 1210804.1 FW - Oracle Utilities Framework Products Software Development Kit - SDK

Note 1227244.1 - SDK Demo Installation for Oracle Utilities CCB 2.3.0 Deployed on Tomcat Application Server [Video]



Note 743031.1 - CCB Customer Care and Billing Upgrade


Service Packs & Patches

Note 602423.1 - Oracle Utilities Customer Care & Billing (CC&B) Available Service Packs

Note 878212.1 - Oracle Utilities Application Framework Available Service Packs

Note 1906716.1 - Oracle Utilities Products – Planned Service Packs

Note 974985.1 - How To Install Patches On Oracle Utilities Application Framework Based Products

Note 1665003.1 - Oracle Utilities Framework - Using The Patch Deploy Tool [Video] 


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.