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'An error exists on this page' appears when scrolling through the Patient Data Report (PDR) PDF report. (Doc ID 2031046.1)

Last updated on FEBRUARY 07, 2022

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.6.0 and later
Information in this document applies to any platform.

Symptoms

The following error appears when scrolling through the Patient Data Report (PDR) PDF report and getting to a CRF which contains fields with height and width set to a size of 6 points :

"An error exists on this page. Acrobat may not display the page correctly. Please
contact the person who created the PDF document to correct the problem".

Changes

 Applied iPatch 5.0.1.60 (before applying this patch the same Patient Data Report (PDR) with the same content could be generated and no error appeared when scrolling through the report).

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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