InconsistentTtransfer Status In RMS for Transfers And Transfer Requests Created In SIM (Doc ID 2031197.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2.5 and later
Information in this document applies to any platform.

Symptoms

A transfer created at the sending store in SIM has TRANSFER.STATUS = 25 in SIM and on screen transfer status is 'In Progress' in SIM.
This transfer has status 'A - Approved' in RMS.
However a transfer request that has been accepted at the sending store in SIM has TRANSFER.STATUS = 25 in SIM and on screen transfer
status is 'In Progress' in SIM but in RMS the transfer status is 'S' - In Progress.

Steps to Reproduce:
-----------------------------
1. Create a transfer at the sending store in SIM. Note that the status is 25 (In Progress) in SIM and A (Approved) in RMS.
2. Create a transfer request in RMS or at the receiving store in SIM.
3. Accept the transfer request in RMS at the sending store.
Note that the status is 25 (In Progress) in SIM and S (In Progress) in RMS.

Cause

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