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FAQ: ORASE Installation Problems (Doc ID 2031299.1)

Last updated on MARCH 24, 2019

Applies to:

Oracle Retail Category Management - Version 14.1 and later
Oracle Retail Advanced Science Engine - Version 14.1 and later
Information in this document applies to any platform.

Purpose

Please note that Oracle Retail Advanced Science Engine has become a cloud offering. Check it out: Oracle Retail Launches New Cloud Services

 

This FAQ is intended to help with Oracle Retail Advanced Science Engine (ORASE) 14.1 installation issues, the last version offered on-premises.

Please refer to the Installation Guide and Implementation Guide for your version for full installation and implementation details.
Oracle Retail Advanced Science Engine Cloud Services Documentation Library

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Why is ORASE 14.1 GUI-installer failing at init step with "Error: failed to save or retrieve credentials" (userNameAlias(orpatch-wallet-alias) and userName(orpatch-wallet) )?
 Why is ORASE 14.1 GUI-installer failing at install-db step with "Start core_db/db/grants/radm-to-rseutil-grants.sql ERRORS output" (ORA errrors)?
 Is Oracle Retail Analytics (RA) required??
 Why is ORASE 14.1 GUI-installer failing at register-mds step with "IndexError: index out of range: 9"? 
 What users are created by the ORASE installer for ASO?
 What users are created by the installer for ORASE?
 After completing the installation, why are we getting a 401-Unauthorized error when logging in as the cisadv1 or cisadv2 user?
References

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