Customer Contact page - Customer Contact Info Being Truncated If The Description is Long (Doc ID 2031477.1)

Last updated on JULY 20, 2015

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 to 2.5.0.0.0 [Release 2.4 to 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.4.0.2.0 version of Customer Care and Billing, CI - Customer Information

ACTUAL BEHAVIOR
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Customer Contact page - Customer Contact Info Being Truncated If The Description is Long

EXPECTED BEHAVIOR
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Customer contact description on Customer Contact page can be displayed completely.

STEPS
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The issue can be reproduced at will with the following steps:
1. Customer Contact Type - Description, character length is max 60.
2. If define a description with a long one, save.
3.Go to customer contact page, will see the description was truncated.

Cause

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