Encoded Attachment File Name Shows as Generic "Attachment" or "Filename" (Doc ID 2031693.1)

Last updated on JULY 20, 2015

Applies to:

Oracle Communications Messaging Server - Version 7.0.0 to 7.0.5 [Release 7.0.0]
Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

When viewing some attachments with encoded filenames, such as EUC-KR, Convergence displays the attachment filename as some variation of "Attachment1" or "Filename1". The attachment's file name may appear correctly in various other clients.

Below is an example from a message with an HTML file attached, where the file name is Korean.


This example has been processed through another server and the attachment appears properly named, in the interface:

 

Cause

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