Risk Manager 4.5 Process Completed with Return Code -4 and Core Dump (Doc ID 2031887.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Risk Manager - Version 4.5.39 and later
Oracle Transfer Pricing - Version 4.5.39 and later
Oracle Profitability Manager - Version 4.5.39 and later
Information in this document applies to any platform.
Oracle Financial Services Applications (OFSA) 4.5
Note: All OFSA 4.5 products have reached sustaining support.

Symptoms

When running Risk Manager process, the following errors shown in the RQ log.

Error
rq log shows:

Mon Jun 22 14:14:48 2015 : Job: 42948. Request: TMW. User: B3974. Priority: 1. Application ID: 2. Host: .
Mon Jun 22 14:14:48 2015 : Job number 42948 started with process id 1085526.
Mon Jun 22 14:14:48 2015 : Command: /u01/oracle/ofsa/bin/ofsrm
Mon Jun 22 14:16:27 2015 : Process 999530: died. (Signal 4) core dumped, saved in core.999530
Mon Jun 22 14:16:27 2015 : Process ID 999530: completed with return code -4.

 

ofsrm log shows:

Oracle RM
Version 4.5.20
Copyright (c) Oracle Corporation, 1995-2000
All rights reserved worldwide.

MB() Version Mismatch: DB Version: 453700001, SW Version: 452000001
Running RM, Process ID: 999530 Configuration ID: 1923035

Cause

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