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Value Of Transfer Of A Payment Is Greater Than The Real Payment Value (Doc ID 2031946.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On Oracle Communications Billing and Revenue Management(BRM), version, consider the below scenario, where it is observed that the value of transfer of a payment is greater than the real payment value.

Example Scenario:

The account has the following in the last bill:
1. Item 1:  $51900
2. Item 2:  $51900
3. Not allocated credit adjustment (event/billing/adjustment/item): $71900

With a payment of $33000, the BRM is transferring total $103800 to the two items, and the balance become : -$1100.
This results the value of the transfer is greater than payment value.

Expected Behavior
The user is expecting these two possibles scenarios:
1. If the payment is allocated first, the transfer of the payment is expected to be $33000, because it is the value of the payment and the due is $103800.
2. If the adjustment is allocated first, the transfer of the payment expected to be $31900, because the due was $103800(due) – $71900 (adjustment) = $31900.

Each item affected should be stay with the transfer either payment or adjustment independently.


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