Incorrect Debit Memo Amount Sent to Accounts Payable (AP) from ReIM

(Doc ID 2032181.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Invoice Matching - Version 14.1 to 14.1.2 [Release 14.1]
Information in this document applies to any platform.

Symptoms

The Debit Memo flowed to Accounts Payable (AP) with a value 100x greater than the value present in ReIM.  This occurred when the user accidentally typed the amount per unit as $50.00 instead of $0.50 for quantity 35.   Before accepting this information on the Document Maintenance Detail screen, the amount per unit was changed to $0.50 per unit, and the user clicked ‘Update Item’.  The Extended Cost Ex Tax changed to $17.50 from the original $1750.

However, when viewing the tables IM_AP_STAGE_HEAD and IM_AP_STAGE_DETAIL after running the posting batch, we see that the amount was calculated as -1750 instead of -17.50.

 

Cause

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