Door Status Not Becoming 'Available' After Closing/Shipping the Trailer (Doc ID 2032580.1)

Last updated on NOVEMBER 17, 2015

Applies to:

Oracle Retail Warehouse Management System - Version 12.0.11.7 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.


Door Status is updated as busy when getting attached to trailer.
After closing the trailer, Door status not getting Available.

Steps to recreate

  1. Attached /Open a trailer with Door_id
  2. Load a container
  3. Close same trailer .
  4. Find Door is not getting available.

Cause

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