Window or Dialog Does Not Appear and "JBOT-5003 - Dialog [dialog name] could not be found in tool" Error Found in Java Console Log (Doc ID 2033282.1)

Last updated on DECEMBER 12, 2016

Applies to:

Oracle Utilities Network Management System - Version 1.11.0 and later
Oracle Network Management for Utilities - DMS - Version 1.11.0 and later
Information in this document applies to any platform.

Symptoms

When performing an action that would normally cause a new dialog or window to appear, nothing happens on the screen.  Instead, a JBOT-5003 error is generated in the java console log.

 

Case 1: Invalid initial_sort column declared

2015-06-15 09:45:49,453 [AWT-EventQueue-0] ERROR com.splwg.oms.jbot.adapter.JBotButtonAdapter:  JBotDateTimeSelectorAdapter.update: can't process object of type java.lang.String (update came from "DS_EVENT_DETAILS.CUST_CALL")
2015-06-15 09:45:56,551 [AWT-EventQueue-0] ERROR com.splwg.oms.jbot.adapter.JTableColumnAdapter:  configure TBL_SWITCHING_SHEETS_COPY adapter.
com.splwg.oms.jbot.JBotException: Unknown field or method name: class com.splwg.oms.model.entity.swman.SwmanSheetView.OUTAGE_START

...
2015-06-15 09:45:56,598 [pool-2-thread-13] ERROR com.splwg.oms.jbot.adapter.JDialogAdapter:  java.lang.RuntimeException: com.splwg.oms.framework.exception.OmsErrorCodeException: JBOT-5003 - Dialog [DLG_NEW_OR_OPEN_SHEET_DIALOG] could not be found in tool [WorkspaceMenuBarTool].
java.lang.RuntimeException: java.lang.RuntimeException: com.splwg.oms.framework.exception.OmsErrorCodeException: JBOT-5003 - Dialog [DLG_NEW_OR_OPEN_SHEET_DIALOG] could not be found in tool [WorkspaceMenuBarTool].
    at com.splwg.oms.jbot.CommandProcessor.processPackage(CommandProcessor.java:257)


Case 2: Dialog does not exist

2015-04-21 11:13:56,411 [pool-2-thread-3] ERROR com.splwg.oms.jbot.adapter.JDialogAdapter:
java.lang.RuntimeException:
com.splwg.oms.framework.exception.OmsErrorCodeException: JBOT-5003 - Dialog [DLG_DEVICE_INFO] could not be found in tool [com.splwg.oms.client.control.Control].
java.lang.RuntimeException: java.lang.RuntimeException:
com.splwg.oms.framework.exception.OmsErrorCodeException: JBOT-5003 - Dialog [DLG_DEVICE_INFO] could not be found in tool [com.splwg.oms.client.control.Control].
  at
com.splwg.oms.jbot.CommandProcessor.processPackage(CommandProcessor.java:257)
  at com.splwg.oms.jbot.adapter.JBotAdapter$1.run(JBotAdapter.java:636)

 

Cause

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