What Are Possible Reasons for MPOS Returning a Tender Error for Manual Authorization? (Doc ID 2034045.1)

Last updated on OCTOBER 01, 2015

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Goal

Why are manual authorizations that are above the floor limit being declined by Oracle Retail Point of Service (ORPOS) with the message below:

Call Referral Error screen
Call referral update failed. Please contact your supervisor.
Press Enter to continue.

 
What configuration needs to be changed in ORPOS to be able to handle an implementation for which the bank does not send a token in the AJB response to ORPOS in an offline scenario?
 

Solution

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