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SIM Item Lookup: On Order Quantity Is 0 Even When Purchase Order Exists (Doc ID 2034934.1)

Last updated on NOVEMBER 02, 2020

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Information in this document applies to any platform.


The issue described in this document is known to Oracle, and a fix already available for future release.
This article will be updated as official patch information becomes available.

The ordered quantity from a purchase order made in Retail Management System (RMS) is not displayed correctly in the Item Details screen of Store Inventory Management (SIM).

Steps to Reproduce:

1. Create/Approve a purchase order (PO) for a store in RMS.
2. Check Item Lookup in SIM -- On Order Qty = 0.
3. Create Direct Delivery in SIM for the PO.
4. Check Item Lookup in SIM.  Note that still the On Order Qty = 0.




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