Performance is Very Slow When Editing Promotion from Maintain Promotion Screen
(Doc ID 2035177.1)
Last updated on SEPTEMBER 16, 2019
Applies to:Oracle Retail Price Management - Version 22.214.171.124 to 12.1 [Release 12.0]
Information in this document applies to any platform.
This article will be updated as official patch information becomes available.
In Retail Price Management (RPM), editing a promotion with Buy/Get component types in the Maintain Promotion screen takes an excessive amount of time (from 6 minutes to 60 minutes depending on number of promotion components and items). Applying and approving these promotions takes a very long time, as well, making the application unusable for business users and impacting overall productivity since users have to wait for the application to respond.
Steps to Reproduce:
- Navigate to Promotions > Maintain Promotion.
- Find an existing promotion and edit the component.
- Observe that the Maintain Promotion screen takes excessive time to respond.
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