ZRGOS01S DOES NOT CORRECTLY LOAD CORRECTED CLAIMS (Doc ID 2035668.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Claims Management Data Marts - Version 10.14.1.7 and later
Information in this document applies to any platform.

Symptoms

On production: 10.14.1.7 version, Load

ACTUAL BEHAVIOR
---------------
when a claim is paid, then credited (and thus not paid) the data in BI is incorrect.

EXPECTED BEHAVIOR
-----------------------
when a claim is paid, then credited (and thus not paid) the data in BI should be correct.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. load corrected claims.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create correct reports that include claims that have been corrected..

Cause

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