ZRG8045E: INCORRECT ERROR F-DVW0612 (Doc ID 2036138.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Claims Management - Version 10.13.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 10.13.2.5 version, Service

A claim line is incorrectly being rejected with fatal error F-DVW0612, when the following is submitted:
Category 0429 Indication claim health insurance act: 04-line position 194: J (Yes)
Category 0433 Indication product type Orange procedure: 04-line position 200: J (Yes)

This claim line should not be rejected with a fatal error, instead warning W-DVW0612 should be returned.

ERROR
-----------------------
 F-DVW0612


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Import a ZH308 claim line whereby both categories 429 and 433 are filled out with "J"
2. See that the claim is rejected with F-DVW0612

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, claim lines are incorrectly not being paid.

Cause

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