New CSC Agent User Are Not Displayed When Creating or Duplicating Existing CSC Users In The BCC (Doc ID 2036189.1)

Last updated on DECEMBER 21, 2015

Applies to:

Oracle Commerce Service Center - Version 10.2 to 10.2.0.4 [Release 10]
Oracle Commerce Service Center - Version 11.0 to 11.1.0.1 [Release 11]
Information in this document applies to any platform.

Symptoms

When attempting to Create or Duplicate a CSC Agent-User in the BCC the user is not displayed in the list of Users. Instead the Server log displays the following error,

 

 

Changes

 Changed JDK to Java 1.7

Cause

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