'Timesheet By Detail' Report is Incomplete and Missing Data for Portion of Month (Doc ID 2037056.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 9.0.0.0 and later
Instantis EnterpriseTrack - Version 9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The Timesheet Detail Report for Month is showing data for only a portion of the Month, when only using simple filters. If more filters are applied, more data is provided for specified User

Example of Behavior:
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Pre-Defined Reports > Timesheet Detail Report with the following filters:
   Timesheet Date: 6/1/15-6/30/15 NOTE this is a FULL MONTH
   Timesheet Status: Approved
   Resource Filterable Custom Fields: Business Partner: Select All
   Results:
   Filter Excel Report on <Specific Resource>
   Shows 1 project total time 4 hours

2. Run Pre-Defined Reports > Timesheet Detail Report with the following filters:
    Timesheet Date: 6/21/15-6/27/15 NOTE this is a Week of the Month
    Timesheet Status: Approved
    Resource Filterable Custom Fields: Business Partner: Select All
    Results:
    Filter Excel Report on <Specific Resource>
    Shows 2 different projects (other than first report) total time 40 hours

Cause

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