Unit Of Measure KWH Duplicate Key Error in CCB

(Doc ID 2037854.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Goal

The KWH (Kilowatt-Hours) UOM has to be used for Register Reads and billing for both Electricity and Gas Service Types.

The KWH (Kilowatt-Hours) UOM is already configured on the Electricity Service Type.

When trying to add KWH (Kilowatt-Hours) for Gas Service Type, the following error pops-up:
Unit of Measure KWH duplicate key error.
This field is a key field on a database table.
The value as it currently stands is a duplicate of an existing value.

Solution

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