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Scheduling Gantt Zone In CDI Portal Crashes Internet Explorer In MWM v2.0.1.7 (Doc ID 2037907.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0 to 2.0.1.7 [Release 2.0]
Information in this document applies to any platform.

Goal

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management
CDI - Common Dispatcher Interface
CCB - Oracle Utilities Customer Care and Billing
ETM/ETPM - Oracle Enterprise Taxation and Policy Management
OUAF/FW - Oracle Utilities Framework

On MWM v2.0.1.7

Internet Explorer crashes when attempting to show "Scheduling Gantt" zone in CDI portal

After upgrading to 2.0.1.7 Internet Explorer keeps crashing while attempting to show "Scheduling Gantt" zone in CDI portal. We need to kill the process using the Task Manager in order to restart Internet Explorer.
 

Solution

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