Sales Associate Is Defaulted To Operator/Cashier When User Logs into ORPOS (Doc ID 2038188.1)

Last updated on AUGUST 05, 2015

Applies to:

Oracle Retail Point-of-Service - Version 13.4 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service , sales associate is not changed when operator adds Sales Associate to the transaction and navigates back to 'Sell Item' screen.

Steps to Reproduce :


1. Log into POS as a user with Administrator role.
2. Select (F5) Transaction.
3. Select (F3) Sales Assoc.
4. Enter Sales Associates id and press Enter/Next to continue.

In the status panel , see the following :

Cashier: Application Administrator
Sales Assoc: Application Administrator

Cause

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