Payment Center Search Frequently Fails (Timeouts) Without Providing any Error Message
Last updated on AUGUST 12, 2015
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Payment Suspense Center
Payment Search frequently fails (timeouts) without providing any error message. Issue happens randomly and is observed in multiple search criteria.
1) Searching without any specific criteria and just clicking search for suspended payments.
2) Searching by entering date range
Suspect Java memory issue to be a factor. Any further suggestion to approach to resolve this?
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