FIN2078R: XML Tag Quittance Incorrectly Not Present For 0 Amounts (Doc ID 2039591.1)

Last updated on AUGUST 03, 2015

Applies to:

Oracle Health Insurance Disbursements and Collections - Version 10.14.2.4 and later
Information in this document applies to any platform.

Symptoms

On production: 10.14.2.4 version, Usage

Testing Bug 20825587

When attempting to run FIN2078R,
the following error occurs.

ERROR
-----------------------
XML tag is NOT included in the XML for total amounts of zero. The tag is now only included for amounts > zero.
This is incorrect.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. ZRG3004F: Process a refund claim
2. Run ZRG3012S to finalize claim
3. Run ZRG6134R to specify claim
4. Run FIN5021S and FIN5009S to duplicate and import financial transactions
5. Run FIN2008S to create collection order with negative receivable
6. Run FIN2078R to create XML


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use this new functionality.

Cause

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