Null Pointer Exception In Application Server Log When Requests Invoke An XM Cartridge (Doc ID 2039768.1)

Last updated on MAY 04, 2020

Applies to:

Symptoms

On an Oracle Commerce 11.0 implementation, when invoking an Experience Manager (XM) cartridge, the following NullPointerException is thrown in the web server logging.
The exception appears 4 to 5 times per day.
There are no baseline updates or content promotion activities immediately preceding the exception.

## Environment ##
Linux x86-64 RHEL4

## Exception ##

An exception occurred invoking the Assembler with ContentItem {@type=ContentSlot, ruleLimit=1, contentCollection=/content/Shared/LeftNavigation Desktop}: com.endeca.infront.assembler.AssemblerException: java.lang.NullPointerException
at com.endeca.infront.assembler.support.AbstractAssembler.assemble(AbstractAssembler.java:112)
at atg.endeca.assembler.AssemblerTools.invokeAssembler(AssemblerTools.java:435)
at atg.endeca.assembler.droplet.InvokeAssembler.invokeAssembler(InvokeAssembler.java:324)
at atg.endeca.assembler.droplet.InvokeAssembler.service(InvokeAssembler.java:232)
at atg.servlet.DynamoServlet.service(DynamoServlet.java:152)
at atg.taglib.dspjsp.DropletTag.invokeServlet(DropletTag.java:420)
at atg.taglib.dspjsp.DropletTag.doAfterBody(DropletTag.java:705)

Cause

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