Hanging Threads Waiting on ClientLockManager Locks That Were Not Released Due to Transaction Timeout Error: atg.service.lockmanager.LockManagerException: Attempt to release a write lock when not the owner (Doc ID 2039859.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle Commerce Platform - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

The site experiences increased latency and a large number of threads are blocked. Thread dumps show many threads waiting to acquire write or read ClientLockManager locks.

The following errors may also be reported in the logs:

 

Cause

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