Shifts Not Created In Real Time Scheduler Due to Maximum Number Of Shifts Reached In MWM v1.4.5.
Last updated on JUNE 01, 2018
Applies to:Oracle Utilities Mobile Workforce Management - Version 22.214.171.124 and later
Information in this document applies to any platform.
Some shifts are created in the system and not getting created by Real Time Scheduler.
Error message in the log is
717728: SCH188 15/06/15 11:32:54.05 send GUI.3476 0023:1187274 >>ERROR|||SHIFT||||WOLHEAT-20150627||||unable to add shift; Can not exceed the MAXIMUM of shifts<<
717729: SCH188 15/06/15 11:32:54.05 ERROR: (unable to add shift; Can not exceed the MAXIMUM of shifts) generated in gen\src\hipgen\rcv_Shift.c at line 471
717736: SCH188 15/06/15 11:32:54.05 send SWITCH.3348 0021:1045281 >>ERROR|||SHIFT||||WOLHEAT-20150628||||unable to add shift; Can not exceed the MAXIMUM of shifts<<
Is there a way to increase the MAXIMUM number of SHIFTS from 8192 to a higher number? And if yes, what is that number and what is the optimal #?
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