Completed Linked Jobs Not Displayed On Crew Shift Schedule Tab After Being Worked Out Of Sequence (Doc ID 2040291.1)

Last updated on AUGUST 10, 2015

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0.5 and later
Information in this document applies to any platform.

Symptoms

Given linked jobs like: Jobsequence 1 and Jobsequence 2.

The 1st job is suspended and the second job is completed from the mobile device. Later, complete Job1 then the both completed jobs are not displayed on Crewshift schedule tab. The Work Sequence on the Activity Schedule Tab for both the activities gets updated to 0.

Job 1

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms