ZRG6109Q - External Output is Recorded When No XML is Created for the Relation (Doc ID 2040329.1)

Last updated on AUGUST 11, 2015

Applies to:

Oracle Health Insurance Policy Administration - Version 10.14.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 10.14.1.2 version, Usage (Party)

The user creates a policy documents on 1-1-2015.
When searching for this relation via ZRG6109Q, you see on 1-1-2015 a policy document as external output, whereas this output has not been created for this member.
The ZRG6109Q - External Output Screen reports the following message:


ERROR
-----------------------
REL-0183 - There is no valid address found for relationship xxxxxxxxxx


STEPS
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The issue can be reproduced at will with the following steps:
1. Register a relationship with address.
2. Enter a policy for this relationship.
3. Make this policy definitively.
4. Remove the address.
5. Run the policy papers.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
The ZRG6109Q - External Output Screen does not show the correct information.
It is not reflected what output is and what output has not been sent.

Cause

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