"Reset User" In Argus Safety Sometimes Does Not Work - "too Many Rows" Error Message In SQLTimes (Doc ID 2041738.1)

Last updated on FEBRUARY 08, 2017

Applies to:

Oracle Argus Safety - Version 7.0.2 and later
Information in this document applies to any platform.

Symptoms

Intermittently the following error is observed in SQLTimes when a user session is reset from User Login List:

SQL execution error, ORA-20004: ORA-20004: ORA-01422: exact fetch returns more than requested number of rows
ORA-06512: at "ARGUS_APP.GSS", line 1974
ORA-06512: at line 1

The only way to reset the user session is to have the user themselves log out.

Cause

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