Store/Day Cannot Be Put Back to Worksheet Status Once DCLOSE Comes In; Delete Store/Day Functionality is Disabled

(Doc ID 2041828.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Retail Sales Audit - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to delete a store/day, the "Delete Store/Day" functionality is disabled.


Steps to Reproduce:

  1. Load RTLOG files with SALES, DCLOSE, and error (e.g., Invalid Item, etc.).
  2. Check that Store/Day has been set to C - Store is Closed.
  3. Ensure that ReSA (Retail Sales Audit) Login ID has these privileges: FINANCE_MANAGER_JOB, AUDITOR_MANAGER_JOB, AUDITOR_JOB, ADMINISTRATOR_JOB, SYSTEM_ADMINISTRATOR_JOB.
  4. Log in to Sales Audit > Store Day Audit > Search for the Store Day that was loaded.
  5. Open in "EDIT" Mode , and click on "More Actions".  Delete Store/Day is disabled.
  6. Click on "Reset Audit Status".  Delete Store/Day is still disabled.

Cause

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