Creating New Clearance for Item Creates Mod Message Instead of Create

(Doc ID 2041832.1)

Last updated on JUNE 02, 2016

Applies to:

Oracle Retail Price Management - Version 13.2.8 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Price Management (RPM), a subsequent clearance on an item creates a CLRPRCCHGMOD message when a CLRPRCCHGCRE message is expected.


Steps to Reproduce:

  1. Sign on to RPM
  2. Navigate to Create Clearance
  3. Create transaction /zone level clearance for percent off
  4. Approve the clearance
  5. Create another clearance for the same item/location for different percent off on another day
  6. Approve the clearance
  7. Observe that the message created for the 2nd clearance is a MOD message

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms