The Program That Installs Primavera Contractor 6.1 Has Stopped Working. A Problem Caused The Program To Stop Working Correctly. Windows Will Close The Program And Notify You If a Solution is Available. (Doc ID 2041927.1)

Last updated on AUGUST 13, 2015

Applies to:

Primavera Contractor - Version 6.1 and later
Information in this document applies to any platform.

Symptoms

On : Primavera Contractor, 6.1, when attempting to install Contractor the following error occurs.

ERROR
-----------------------
The program that installs Primavera Contractor 6.1 has stopped working.
  A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.


STEPS
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The issue can be reproduced at will with the following steps:
1. Download Contractor 6.1 x64 media pack.
2. Extract files to local directory
3. Run setup.exe
4. After SQL Server is installed, the installation throws the error.
5. The installation will install a partial install and the Contractor will fail to run if started.

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot install a completed and working install of Contractor 6.1.

Cause

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