Collection Center Throwing Error when Rescheduling an Action
(Doc ID 2041933.1)
Last updated on MARCH 15, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]Information in this document applies to any platform.
Symptoms
On : 7.5.0.10.0 version, Collections Manager
ACTUAL BEHAVIOR
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Reschedule Action is throwing error.
EXPECTED BEHAVIOR
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Action should be able to get rescheduled.
STEPS
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1. Create an account and add a subscription product with purchase fee
2. Move pvt and run billing
3. Move pvt after bill due date and run pin_collections_process
4. Open the account in Collection Center
5. Try to reschedule some future dated action to move few days ahead
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |