Collection Center Throwing Error when Rescheduling an Action

(Doc ID 2041933.1)

Last updated on SEPTEMBER 02, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On :  7.5.0.10.0 version, Collections Manager

ACTUAL BEHAVIOR  
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Reschedule Action is throwing error.

EXPECTED BEHAVIOR
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Action should be able to get rescheduled.

STEPS
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1. Create an account and add a subscription product with purchase fee
2. Move pvt and run billing
3. Move pvt after bill due date and run pin_collections_process
4. Open the account in Collection Center
5. Try to reschedule some future dated action to move few days ahead

Cause

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